Molding Services of Illinois

Moving toward a goal, both as a company and as a partner with our Customer and

suppliers, requires knowing where we are headed. Our goal when we work as partners

with our Customers is to exchange information and feedback, and then do what is

necessary to fulfill their expectations.

Our goal when we work as partners with our suppliers is to provide them with the

adequate information needed to stay in sync with us and understand who we are and

what we need; enabling them to fulfill our expectations as their customer and recognizing them as a preferred supplier.

We also review our progress toward achieving "Quality" as we examine our business performance.

We consider feedback and information an important element in achieving this goal. We need staff members, Customers, and suppliers to participate in our business planning and to help us evaluate our progress toward achieving our goal. Ensuring that "Quality" is integrated into our planning and review processes, it becomes a vital element in our blueprint for success.

Our quality policy clearly states our commitment to "Quality":

"At MSI, Inc. we will focus our effort on continuous improvement to

meet our Customer expectations in reliability, quality, and delivery."

All staff members will be trained to fully perform and understand their role as a member of our team.

Learning to celebrate progress and goal accomplishment by making “Quality” part of our goals, reinforces the importance of forming partnerships with our Customers and suppliers, and sharing these accomplishments with staff members.

If you would like to receive any additional information on our company or would like to contact a representative, click on our “Contact List” on our Home page and make your selection. Our Quality Dept. hyperlink is listed below.

Commitment to Excellence: